I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Dining Room Set is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!
We ordered a Dining Room Set which had been difficult to find, and when the Dining Room Setarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.
I love this Dining Room Set! The Red Barrel Studio Blackowski 3 - Piece Counter Height Dining Set is nice. This seems much more expensive than it is. I have this as a gift for my girlfriend and she absolutely loves it and I am very happy to see her happy. highly recommended!
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
Our Dining Room Set is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Dining Room Set this was by far the best online. When it arrived it really met our needs. Would strongly recommend.
I can not say enough good things about this Dining Room Set. I am grateful to the other reviewers for noting that this works great. These Dining Room Set fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color.
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Dining Room Setthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Dining Room Set that in the past I kept the item instead of returning it.