I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
Stove Type Compatibility: Gas; Electric Smooth Top; Glass & Ceramic; Induction Primary Material: Stainless steel Oven Safe: Yes Pieces Included in Set: 3.2-qt. pot with lid, 4.8-qt. pot with lid, 5.7-qt. pot with lid, 3.8-qt. pot with lid, frying pan
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
Fast shipping. Cookware Set exceeded my expectations. The color is great. I have had it for a week and received so many compliments. I love. Overall a great buy for its price. The quality of the Cookware Set is excellent.
Love shopping at Wayfair... love the quality, price and service. I returned Cookware Set, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
Love the design and color. Good quality for the price. I was looking at this Cookware Set for months and finally happy that I made the purchase! I have many compliments in color! I'm glad I made the decision to buy it ... Ideal for everyday use! Very happy.
The coveted pan by any level cook. From beginner to home-cook, to chef; cast iron cookware is the elite of choices. It can handle intense heat and can cook evenly. Versatile enough to go from stove-top to oven. This is a great addition to any cookware collection. Stove Type Compatibility: Gas; Electric Smooth Top; Induction; Electric Coil Cook Top Primary Material: Cast iron Oven Safe: Yes Pieces Included in Set: 1 6" fry pan, 1 8" fry pan, 1 10" fry pan
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.
Ultra non-stick: everything just slides right off the pan. Stove Type Compatibility: Gas; Electric Smooth Top Primary Material: Ceramic Oven Safe: Yes Pieces Included in Set: 8.5 in. Frying pan, 9.5 in. frying pan, 2 qt. saucepan with lid, 3 qt. saucepan with lid and 5 qt. stock pot with lid
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Cookware Set is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.